A Satisfied Pet Owner
Dear Alicia,
I do not think I can begin to thank-you for everything you have done for Mojo, and for our family. I remember speaking to you for the first time about insurance and how helpful you were about answering all
of my questions concerns. Unfortunately, Mojo was injured and became paralyzed in the hind legs and we thought we would lose him.
VCA Arroyo Animal Hospital is a great hospital, and their veterinarians worked extremely hard for Mojo. Also your kindness, support and advice during this difficult time was truly priceless.
You and your company were awesome, both in understanding what we were going through and in helping us decide what the best course of action would be for Mojo.
Mojo owes you his life and we would not have been able to help him without you and our pet insurance policy. Your company surpassed all of my expectations.
Your kindness and attention were above and beyond what anyone could have expected. I cannot begin to tell you how grateful we are to have chosen you.
Alicia, thank you from all of my family for making a tragic situation so much easier to bear and for giving us a chance to turn this into a happy ending. You are wonderful!!
A Satisfied Pet Owner From Lake Forest, CA
This letter comes from a Trupanion customer.
