Tess and Ricky, Berkeley, CA
"I am such a believer now in insurance for pets -- because these things just happen. Even if it's not a life-threatening disease, accidents happen, things come up and I would never be without insurance for any dog that I have. And I recommend you guys to every pet owner I know."
"I'm thrilled with you guys, I'm so glad you're here, I'm so glad that it's something that I can give Ricky."
"You guys have a really good, what is it, it's like $7000 per incident, I think the old insurance I had was like, I think it was a cap of $3000 -- and that's just nothing. With the cost of veterinary care, it's just ridiculous, it just doesn't cover anything. So I'm a happy camper."
The Pets Best Customer Satisfaction team is "really good, they emailed me to say that they received the forms and they're very, very good about calling and when they did help us with the raisin toxicity I was really impressed. They processed all the forms really quickly."
Tess has had two claims, each one in the range of $1,300, and in each case her pet insurance paid out over $1,000.
Tess is a customer of Pets Best.
